What should I do if I forget my PIN code?
If you forget your PIN code, you can tap "Forgot PIN Code" in the PIN code input interface when you use PIN Code to verify your identity to enter BIB Authenticator, and then follow the instructions on the screen to reset your PIN code.
If you have any inquiries, please call the customer service at (852) 3665 3665 to contact us.
Can this answer address your question?
YesNo
Questions related to "BIB Authenticator" Questions related to
What is BIB Authenticator?If I only have a Business Internet Banking login account but no Retail Banking account, can I set up a Business Banking Authenticator via ZA Bank App?What should I do if I lose my seurity device which is binding with my Business Internet Banking login account?How can I bind the Business Internet Banking login account with my new mobile device if I have changed device?Can I bind my Business Internet Banking login account with different mobile devices?
If you need further assistance，feel free to online chat with us
- Apple is a trademark of Apple Inc., registered in the U.S.and other countries. App Store is a service mark of Apple Inc.
- Google Play™ is a Trademark of Google LLC.
