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As a licensed bank and “Your Future Bank for Now”, ZA Bank use technology to conquer the limitations of traditional banks, bringing our users a more convenient banking experience without sacrificing security. And you can also enjoy 24x7 customer service!

The level calculator is continuously displaying a "calculating" status. How long will it take to complete?

Under normal circumstances, the calculation of the day-end total balance for the previous day will be completed within the following day. If the page displays "Calculating", you may try again later. There is no need to wait on this page.

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Questions related to "ZA Perks" Questions related to

Am I eligible to join ZA Perks?How to upgrade my user level to Lv 1 or Lv 2?How long will it take for my user level to be upgraded after I have met the criteria?How is the average daily total balance of ZA Perks (User Level Privileges Programme) calculated over the past 30 days?What are the rules for ZA Perks (User Level Privileges Programme)?

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*As the first digital bank to launch in Hong Kong, ZA Bank had the highest number of users and customer deposits among the city’s eight digital banks as of 30 June 2024. Source: Interim reports of 8 digital banks.