We are committed to helping you resolve your financial difficulties, whether short-term or long-term. If you experience repayment difficulties, please contact our Special Asset Management Team. They will provide advice and tailor a debt restructuring plan based on your needs.

You can contact our Special Assets Management Unit through the following channels:

• Phone: (852) 3665-3669 (Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays)

• Email: collection@za.group