If a consumer dispute appeal fails, will I be charged a fee?
You can raise a dispute once per transaction. If the dispute fails, you would be charged the dispute handling fee HKD 100.00/dispute.
According to VISA guideline, the dispute may take approximately 30 - 90 calendar days to resolve.
Can this answer address your question?
YesNo
Questions related to "Refunds and transaction disputes" Questions related to
How do I submit a card dispute?How do I know the latest developments in consumer disputes?Can I cancel the Consumption Dispute appeal on my own?If the consumer dispute appeal fails cancels the consumer dispute appeal by itself, can I submit the application again on the APP?Why is my card temporarily locked during a transaction dispute?
If you need further assistance，feel free to online chat with us
- Apple is a trademark of Apple Inc., registered in the U.S.and other countries. App Store is a service mark of Apple Inc.
- Google Play™ is a Trademark of Google LLC.
