Notice of Amendment to the 'Fees and Charges Guide for Individual Customers'
(effective from 1 June 2022)
We're updating the Fees and Charges Guide for Individual Customers (“Fees and Charges Guide”), which will be effective from 1 June 2022. Understand this may sound boring but to better protect your interests, please bear with us and spare several minutes to read this through carefully.
Amendment to the Fees and Charges Guide in relation to ZA Card:
Service | Current Fees and Charges | New Fees and Charges |
ZA Card transaction handling fee – fee relating to settling foreign currency transaction in Hong Kong Dollars | Not Applicable |
1.95% Cross-border Transaction Fee (1% charged by Visa, 0.95% charged by ZA Bank) |
Physical ZA Card replacement fee |
First 2 replacement with a calendar year: waived |
HKD 50 per card replacement |
Dispute handling charge |
Not Applicable |
HKD 100 per dispute |
Please note that the amendments shall be binding on you if you do not terminate the above mentioned products or services before 1 June 2022. If you decline to accept the amendments, you have the right to terminate the products or services in accordance with the relevant provisions under ZA Card Terms and Conditions before the above mentioned date.
Feel free to get in touch with us in the ZA Bank App if you need help.
ZA Bank