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商業銀行賬戶所提供的服務 / 收費標準
轉賬服務的特點
存錢至賬戶
香港居民如何取消 ZA Bank 戶口?

Member-Get-Member Programme

What can I do if I forget to input the invitation code during the account opening process?How can I view my referral account opening invitation code? When will the rewards for the referral account opening promotion be issued?

Currency Exchange

What currencies are currently supported for exchange?Any handling fee on currency exchange?How can I place currency exchange from ZA Bank App/ check today's latest exchange rate?

ZA Card

Fees for cash withdrawal I suspect my card has been stolen Check your refund status

Account Opening for Hong Kong Residents

How does a Hong Kong resident close a ZA Bank account?Eligibility for Hong Kong Residents Why cannot use my ZA Bank account?

Account Opening for Visitors in Hong Kong

As a visitor in Hong Kong, what is the eligibility to open a ZA bank account?Do I need to come to Hong Kong in person for account opening?How does a Hong Kong visitor close ZA account?

Savings

How do I reactivate a inactive account?Making a cash deposit via ATM How to avoid having a inactive account?

Time Deposit

Checking the interest rate Our fixed deposit tenors Minimum time deposit requirement

Transfer

Adding money to your account Inward Overseas Remittance to ZA Bank Daily transfer limit setting

e-Statement & e-Advice

Viewing your e-Statement When will I receive my e-Statement?Why we don't provide paper statements

Instalment Loan

Instalment loan required documents Required monthly income for loan applications What is "Rule of 78"?

Card Statement Instalment Program

Are my credit cards eligible for the Card Statement Instalment Program?Card Statement Instalment Program ‘ZA Bill Master’ required documents I have not uploaded the full set of required documents for my loan application. Why can I still receive the final approval?

Mobile App

Forgot your username Forgot or change your password Updating your personal information

Salary FastPass

What is Salary FastPass?Do you review my TransUnion's credit report when I apply for Salary FastPass?Is there any early settlement fee for Salary FastPass?

Insurance

Which kind of insurance products are available at ZA Bank (App)?What is the relation between ZA Bank and ZA Insure? What should I do if my payment is failed for the automatic debit payment for my insurance policy applied via ZA Bank?

Instalment Loan Top-up

Do I need to repay my existing Instalment Loan in full after successfully applying for and drawing down the Top-up?Am I eligible for the Instalment Loan Top-up?Is my application guaranteed for approval if I am eligible to apply for the Instalment Loan Top-up?

Fund Service

What are the subscription/ redemption fees for investing in investment funds via the ZA Bank App? How do I subscribe to a fund? Is there any annual fee or custody fee for the fund investment account?

Debt Changer

Other than consolidating my current balance, can I also cash-out?What can Debt Consolidation Program (“Debt Changer”) do for me?What is the difference between Debt Consolidation Program and Personal Instalment Loan?

Savings Pot

Can I use my Savings Pot for payments?When will my Savings Pot interest be credited?What is the basic interest rate for my Savings Pot?

Invest Account Setup

How to open stock trading service?Can a Visitor in Hong Kong open an investment account?If a Visitor in Hong Kong has already opened a ZA Bank savings account, can he or she open an investment account afterwards?

Stock Trading

What kinds of US Stocks Fee will be charged?Are there any handling fees for transferring US stocks out of ZA Bank account?Do US stocks support day trade?

ZA Credit

What is ZA Credit?Am I eligible for ZA Credit?Can I withdraw money from an ATM with ZA Credit?

Cryptocurrency

How to buy Cryptocurrency?How to sell Cryptocurrency? Is my Cryptocurrency investment in ZA Bank protected by the Deposit Protection Scheme (DPS)?

“Salary+” Programme

Do I have to register to participate in the “Salary+” programme?What conditions do I need to fulfil in order to register for the “Salary+” programme?What are the rewards for the “Salary+” programme?