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As a licensed bank and “Your Future Bank for Now”, ZA Bank use technology to conquer the limitations of traditional banks, bringing our users a more convenient banking experience without sacrificing security. And you can also enjoy 24x7 customer service!

What documents must I submit to activate my ZA Bank investment account?

You will need to submit the following additional documents to ZA Bank to activate your investment account:
- Proof of residential address (not required if you have an activated ZA Bank card and haven't changed your residential and mailing address since the ZA Bank card activation)
An address proof is a document certifying your residential address. It should contain the issuing agency, your name, address, and the issue date within the last three months. We accept the following types of address proof:
A. Bill or invoice issued by utility companies (Water, Electricity, Towngas or Domestic Piped liquefied petroleum gas suppliers).
B. Landline telephone, mobile phone, paid TV, Internet service bills.
C. Statements or correspondence issued by banks, licensed insurance companies, or Mandatory Provident Fund (“MPF”) Approved Trustees.
D. Issued by government departments or the Judiciary. (Example: Demand notes regarding tax payment, Demand for Rates and/or Government Rent, Student Loan Repayment Demand Notes.
E. Issued by local universities or degree-awarding higher education institutions.
F. Valid and stamped (for stamp duty) tenancy agreement signed within 3 months. (Only applicable to HKID cardholders)
G. Bills, correspondences or other documents issued by the Hospital Authority, the Hong Kong Housing Authority, the Hong Kong Housing Society and the Hong Kong Examinations and Assessment Authority.
H. ID/Document issued by government departments with a residential address. (For example: driver's license, housing deed, or residential permit from municipal cities.) (Only applicable to mainland China ID holders)
Note: (1) Please attach a photo or PDF file of your original address proof document. (2) Non-residential addresses, such as commercial properties and GPO, are not accepted. (3) ZA Bank monthly statements are not accepted

- Employer consent letter (if you are employed by an SFC licensed company / registered institution)
As required by the Securities and Futures Commission (“SFC”), if you are licensed by / registered with the SFC or a director, employee or representative of an intermediary licensed by / registered with the SFC, you must provide a consent letter of account opening from the intermediary before opening an investment account. The consent letter should contain the following information:
A. Your name and ID number
B. Name of employer
C. CE number (if any)
D. Employer’s consent for the account holder to open an investment account with ZA Bank
E. Contact person and contact details of the employer
F. Name, title and signature of the representative confirming the consent for and on behalf of the employer with company chop
G. Consent letter must be issued within three months and cannot be post-dated

* Address proof is not required for applying for fund investment services.

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