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ZA Bank will conclude its insurance partnership with Generali Life (Hong Kong) Limited (“Generali Hong Kong”) on 31 May 2025. If you hold an in-force Generali Hong Kong policy, please rest assured that your policy contract (including but not limited to policy provisions and benefits) will not be affected. However, please pay attention to the arrangements for viewing the policy documents online thereafter. You may refer to the email from Generali Hong Kong for details. Also, the appointment booking service with Generali Hong Kong through the ZA Bank App has ended on 21 March 2025. If you have scheduled an appointment with a Generali Hong Kong insurance advisor or hold a policy, tap here to learn more.

Generali joins hands with ZA Bank. From unborn to retired, we got it all covered!

Comprehensive Protection for Your Needs

 

Important Notes from the insurance agent and the insurer

 

1. ZA Bank Limited (with business name as “ZA Bank”) is licensed by the Insurance Authority as a licensed insurance agency in Hong Kong and is appointed by Generali Life (Hong Kong) Limited (“Generali”) to promote and distribute its insurance products. Insurance products recommendation and subsequent sales process will be handled by Generali. ZA Bank will not be involved in the sales process and will not be responsible for the features and protection offered under the insurance products underwritten by Generali.

 

2. In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between ZA Bank and you out of the processing of the related transactions, ZA Bank is required to enter into a Financial Dispute Resolution Scheme process with you. Any disputes over the insurance product’s sales process between you and Generali Hong Kong and/or Generali Hong Kong Insurance Advisor and/or contractual terms of the Generali Hong Kong’s insurance products, ZA Bank will make every effort to provide assistance. 

 

3. All insurance applications are subject to Generali’s underwriting and acceptance. Generali is solely responsible for all approvals, coverage, compensations, and policy maintenance in connection with its insurance products. Please refer to the Product Brochure for detailed product features and provisions issued by Generali Hong Kong for detailed terms and conditions.

 

4. ZA Bank and Generali will not render you any legal, accounting or tax advice. You are advised to check with your own professional advisor for advice relevant to your circumstance.

 

5. Policyholders are subject to the credit risk of Generali. Any premiums you paid would become part of Generali’s assets. You do not have any rights or ownership over those assets, and your recourse is against Generali only. Generali’s financial strength may affect its ability to meet the ongoing obligations under the insurance policy.

Generali joins hands with ZA Bank. From unborn to retired, we got it all covered!

Comprehensive Protection for Your Needs

Important Notes from the insurance agent and the insurer

 

1. ZA Bank Limited (with business name as “ZA Bank”) is licensed by the Insurance Authority as a licensed insurance agency in Hong Kong and is appointed by Generali Life (Hong Kong) Limited (“Generali”) to promote and distribute its insurance products. Insurance products recommendation and subsequent sales process will be handled by Generali. ZA Bank will not be involved in the sales process and will not be responsible for the features and protection offered under the insurance products underwritten by Generali.

 

2. In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between ZA Bank and you out of the processing of the related transactions, ZA Bank is required to enter into a Financial Dispute Resolution Scheme process with you. Any disputes over the insurance product’s sales process between you and Generali Hong Kong and/or Generali Hong Kong Insurance Advisor and/or contractual terms of the Generali Hong Kong’s insurance products, ZA Bank will make every effort to provide assistance. 

 

3. All insurance applications are subject to Generali’s underwriting and acceptance. Generali is solely responsible for all approvals, coverage, compensations, and policy maintenance in connection with its insurance products. Please refer to the Product Brochure for detailed product features and provisions issued by Generali Hong Kong for detailed terms and conditions.

 

4. ZA Bank and Generali will not render you any legal, accounting or tax advice. You are advised to check with your own professional advisor for advice relevant to your circumstance.

 

5. Policyholders are subject to the credit risk of Generali. Any premiums you paid would become part of Generali’s assets. You do not have any rights or ownership over those assets, and your recourse is against Generali only. Generali’s financial strength may affect its ability to meet the ongoing obligations under the insurance policy.

1According to the data from Italian National Association of Insurance Companies (ANIA) as of 31 Mar 2021, the gross premium income of Assicurazioni Generali S.p.A. (‘Generali’) is the highest in Italy. 

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