ZA Bank, Virtual Bank

ZA Bank, Virtual Bank

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ZA Coin triggered by the cancelled transaction

If a transaction has been reversed or cancelled (including partial or full reversal or cancellation), we will deduct the reward earned in the transaction (if any) and/ or cancel the right to earn rewards and will NOT grant a new PowerDraw Chance on the new transaction(s) derived from the reversal or cancellation.

If your ZA Coin balance is insufficient, we will deduct an amount from your ZA Bank HKD savings account corresponding to the cashback able to be made from the units of ZA Coin you earned in relation to the original transaction.

If the transaction amount is partially refunded but the ZA Coin earned in the transaction is fully deducted, you can contact us via LiveChat Channel.

If you need further assistance,feel free to online chat with us
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