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open account in as fast as 5 minutes, cashback, interest, rate up coupon, green cards, FPS
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Who we are
ZA Card 使用介紹
提供服務 / 收費標準
「8-Bunny Prize Squad」
How to complete the tasks from 【ask a friend to help】on 「8-Bunny Prize Squad」?
How to get Bunny Card？
What’s 「8-Bunny Prize Squad」?
What currencies are currently supported for exchange?
How can I place currency exchange from ZA Bank App/ check today's latest exchange rate?
What are the benefits of currency exchange?
Check your refund status
How to dispute a transaction？
ZA Card introduction
Account Opening for Hong Kong Residents
How does a Hong Kong resident close a ZA Bank account?
Eligibility for Hong Kong Residents
How to open an account
Account Opening for Visitors in Hong Kong
As a visitor in Hong Kong, what is the eligibility to open a ZA bank account?
What banking services are provided to the account which is opened by a visitor in Hong Kong?
Do I need to come to Hong Kong in person for account opening?
How do I reactivate a inactive account?
Making a cash deposit via ATM
How we calculate your interest payment
Checking the interest rate
Charge for early withdrawal
What's next when your time deposit matures
Adding money to your account
Daily transfer limit setting
Default receiving bank via FPS setting
e-Statement & e-Advice
Viewing your e-Statement
When will I receive my e-Statement?
Access to past e-Statements or e-Advices
Instalment loan required documents
How soon can I re-apply for a loan after refusal
When will the loan be credited to my account upon approval?
Card Statement Instalment Program
Which type of credit card does Card Statement Instalment Program ‘ZA Bill Master’ support?
Card Statement Instalment Program ‘ZA Bill Master’ required documents
When will Card Statement Instalment Program be credited to my credit card account upon approval?
Updating your personal information
Forgot or change your password
What is Salary FastPass?
Do you review my TransUnion's credit report when I apply for Salary FastPass?
Can I terminate my Salary FastPass?
Can I cancel the policy after my application?
Which kind of insurance products are available at ZA Bank (App)?
What is the relation between ZA Bank and ZA Insure?
Instalment Loan Top-up
Am I eligible for the Instalment Loan Top-up?
Are any documents required for the Instalment Loan Top-up application?
Do I need to repay my existing Instalment Loan in full after successfully applying for and drawing down the Top-up?
How to redeem a fund?
What are the subscription/redemption fees for investing in retail funds via ZA Bank?
When will I get the proceeds after I have redeemed the fund?
What is the difference between Debt Consolidation Program and Personal Instalment Loan?
What can Debt Consolidation Program (“Debt Changer”) do for me?
What is the maximum loan amount & repayment period for Debt Consolidation Program?
100% Personal Loan Guarantee Top up Scheme
Eligibility for 100% Personal Loan Guarantee Scheme Top-up loan
What is 100% Personal Loan Guarantee Scheme Top-up Loan?
How long it takes to approve the application?