ZA Bank, Virtual Bank

ZA Bank, Virtual Bank

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Check your refund status

You can check with the merchant on whether a refund instruction has been issued to the clearing house. The time to receive the refund may vary depending on the actual processing time needed by the merchant and clearing house. Please prepare the following documents and contact us:

Copy of the receipt

Refund/cancellation certificate

If you want to check the final settlement date of the transaction, please contact us via LiveChat Channel.

If you need further assistance,feel free to online chat with us
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