ZA Bank, Virtual Bank

ZA Bank, Virtual Bank

Here are all the “” related questions

Why do I get a call from ZA Insure customer service after I have purchased the insurance policy?

For the protection of vulnerable customers, ZA Insure will make a post-sale confirmation calls to the policy holder within 5 working days of the date of policy issue to reaffirm customers’ understanding of the policy that they have procured, and that they are fully aware of their rights and obligations under the policy.

A vulnerable customer is a person
(i) age 65 or above
(ii) with low level of education
(iii) having a low net worth coupled with low income or
(iv) with observable disabilities which may affect the customer’s ability to make insurance decisions.

If you need further assistance,feel free to online chat with us
Can this answer address your question?
Questions related to “ZA Insure”
What is the relation between ZA Bank and ZA Insure?Which kind of insurance products are available at ZA Bank App?How can I submit a claim? How to apply for a ZA Life insurance policy with the Bank’s mobile App?Why I cannot see the policies I purchased via ZA Insure?