We're sorry that you wish to close your account. Actually, your account has no minimum balance requirement or annual fee. That means you can continue to keep it's for free!
If you still want to cancel your account, please refer to the following steps:
1. Download any e-Statements that you need beforehand;
2. Make sure your account closing balance is 0, and there is no uncredited interest from your Savings Account, Time Deposit, or pending transactions (including but not limited to fund transfer in HKD, and foreign currency);
3. Please log in to the ZA Bank App to contact our 24/7 online customer service for account closure.