ZA Bank, Virtual Bank
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Forgot or change your password
Follow the steps below to reset your login password if you forgot it and could not login the App:
1. Select「Login with another account」in the login page
2. Tap「Forgot Username/Password」and select「Forgot Password」
3. Follow the instructions in our App
Follow the steps below to change your login password after logging into the App:
1. Tap「More」in the menu bar
2. Tap「Password & Security」
3. Select「Reset Password」
4. Follow the instructions in our App
If you need further assistance，feel free to online chat with us
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Questions related to “Mobile App”
How to register the Government Cash Payout SchemeUpdating your personal informationReceiving one time verification SMS from abroadSigning in with more than one devices at the same timeOnline Chat Service entrance
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*‘No.1’ is defined by ZA Bank’s leading position in the virtual banking industry in terms of personal deposits and loan amount as of 30 June 2021.
ZA Bank has also gained the support of more than 400,000 users as of 31 July 2021, becoming the largest virtual bank in terms of user base. Source: media reports.
ZA Bank has also gained the support of more than 400,000 users as of 31 July 2021, becoming the largest virtual bank in terms of user base. Source: media reports.