Go to ZA Bank App [ZA Card] > [My ZA Coin] to redeem ZA Coin to cash anytime. We'll credit the cash to your HKD savings account instantly upon successful redemption.

Current redemption rate: 100 ZA Coins = HKD 1

You can also log in to coin.za.group and redeem e-coupons on the ZA Coin platform.

If you need any assistance, please follow the instructions below to contact our 24/7 online Customer Services for further assistance. Thank you.

■ Scroll down the FAQ page to the bottom of the ZA Bank App and click「Online Chat」

■ Or click the「Chat」icon on the right side of ZA Bank webpage to access「Online Chat」