ZA Bank, Virtual Bank

ZA Bank, Virtual Bank

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Points to note when making a transfer

You are reminded to verify carefully the transferee's details (i.e. account number/mobile number/email/FPS ID etc.) and transfer amount before confirming a fund transfer instruction.

In case of any transfer to a wrong account by mistake, contact the transferor's bank for assistance as soon as possible. However, the transferee's bank may only return the fund back to the transferor's bank upon getting the transferee's consent.

If the transferee is not cooperative or refuses to return the fund, the transferor should consider reporting the case to the police. Besides, anyone who discovers a deposit to his bank account from an unknown source and does not return the fund, he may be criminally liable.

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