ZA Bank, Virtual Bank

ZA Bank, Virtual Bank

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I can't make a purchase with ZA Card at a non-CVV merchant

For security reason, ZA Card doesn't support online non-CVV purchase. For specific non-CVV merchant, you may be required to go through one-time authentication via ZA Bank App before approving the authorisation.

If you need any assistance, please follow the instructions below to contact our 24/7 online Customer Services for further assistance. Thank you.

■ Scroll down the FAQ page to the bottom of the ZA Bank App and click「Online Chat」

■ Or click the「Chat」icon on the right side of ZA Bank webpage to access「Online Chat」

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