ZA Bank, Virtual Bank

ZA Bank, Virtual Bank

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What should I do if my payment is failed for the subsequent monthly premium payment?

ZA Insure will notify you via email on the payment date about the failure of payment. You may deposit the amount into your ZA Bank saving account within 14 days after the payment date. ZA Insure will try to debit again on day 14.

You may also tap “Pay Now” to complete the payment anytime from「More」>「ZA Insure」> 「My Policy」>「My Bills」.

Please note, your policy will lapse if you cannot complete the payment within 30 days after the payment date.

If you need further assistance,feel free to online chat with us
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What is the relation between ZA Bank and ZA Insure?Which kind of insurance products are available at ZA Bank App?How can I submit a claim? How to apply for a ZA Life insurance policy with the Bank’s mobile App?Why I cannot see the policies I purchased via ZA Insure?