ZA Bank, Virtual Bank

ZA Bank, Virtual Bank

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Telling us about an unauthorised or incorrect transaction

For incorrect transactions related to ZA Card, please contact us within 60 days from the statement date.

For other incorrect transactions, please contact us within 90 days after the issuance of the monthly statement.

Feel free to get in touch with our customer service specialists in the ZA Bank App.

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When will I receive my e-Statement?Viewing your e-StatementWhy we don't provide paper statementsDo I receive a notification for every transaction?Do I have to pay for e-Statement service?