ZA Bank, Virtual Bank

ZA Bank, Virtual Bank

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How we ensure the security of online purchases

We support Visa 3DSecure, this helps us to confirm your identity by using SMS OTP before the confirmation of online payment.

While ZA Verify is a brand new verification service provided by ZA Bank, instead of entering SMS OTP (the traditional way), you can confirm the transaction with a simple click in ZA Bank App.

If you need any assistance, please follow the instructions below to contact our 24/7 online Customer Services for further assistance. Thank you.

■ Scroll down the FAQ page to the bottom of the ZA Bank App and click「Online Chat」

■ Or click the「Chat」icon on the right side of ZA Bank webpage to access「Online Chat」

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