Since Taobao App's payment platform only accepts binding with Visa/Master credit cards, Debit Card is temporarily not accepted. Therefore, ZA Card is not able to make payment on Taobao App. But Taobao website supports entering ZA Card number for payment.

If you need any assistance, please follow the instructions below to contact our 24/7 online Customer Services for further assistance. Thank you.

■ Scroll down the FAQ page to the bottom of the ZA Bank App and click「Online Chat」

■ Or click the「Chat」icon on the right side of ZA Bank webpage to access「Online Chat」