ATM language options are determined by ATM acquirers. Local JETCO ATMs support English and Traditional Chinese, and users can select the language after inserting the ZA Card. HSBC and Hang Seng ATMs only support English for the time being. If you need to operate ATM in Chinese, please use include JETCO and Visa system ATMs.
If you need any assistance, please follow the instructions below to contact our 24/7 online Customer Services for further assistance. Thank you.
■ Scroll down the FAQ page to the bottom of the ZA Bank App and click「Online Chat」
■ Or click the「Chat」icon on the right side of ZA Bank webpage to access「Online Chat」