1. Log in to the ZA Bank App
2. Select 'ZA Card' in the menu bar
Check your card number on the ZA Card image and slide to the back to find the CVV and expiration date. Your virtual ZA Card is activated and ready for online purchase, as well as adding to Apple Wallet.
To check whether your physical card has been activated or not, please tap the setting icon on the top-right corner. If the 'ATM PIN' and 'Overseas ATM' options are available, that means that your physical card is activated and ready for cash withdrawals and in-store purchases.
If you need any assistance, please follow the instructions below to contact our 24/7 online Customer Services for further assistance. Thank you.
■ Scroll down the FAQ page to the bottom of the ZA Bank App and click「Online Chat」
■ Or click the「Chat」icon on the right side of ZA Bank webpage to access「Online Chat」