ZA Bank, Virtual Bank

ZA Bank, Virtual Bank

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Reporting your lost ZA Card

If your ZA Card is lost, you may log into the ZA Bank App immediately to lock the card and contact Online Chat. We can help you to issue a new card.

App Lock Card Step:

1. Log in to ZA Bank App

2. Tap the「ZA Card」icon in the menu bar

3. Tap the「Setting」icon in the top right of the screen

4. Select「Lock Card」

If you need further assistance,feel free to online chat with us
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