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Here are all the “Fund Service” related questions
How to subscribe a fund?
How to redeem a fund?
When will I get the units after I have subscribed the fund?
When will I get the proceeds after I have redeemed the fund?
Fund Trading Hours
Can I cancel/amend the subscription or redemption orders?
How could I check my transaction history?
How could I check my contract notes and monthly statements?
What are the subscription/redemption fees for investing in retail funds via ZA Bank?
What are the fees will be incurred when holding retail funds?
Is the fund price displayed on the APP equivalent to the transaction price of that day?
Could I transfer fund position to the investment account in ZA Bank?
Do I need to cover position after subscribing to funds?
Will I be notified of my transaction?
Can a Visitor in Hong Kong open an investment account?
When will I receive monthly investment account statement?
If a Visitor in Hong Kong has already opened a ZA Bank savings account, can he or she open an investment account afterwards?
Is there any annual fee or custody fee for the fund investment account?
If a Visitor in Hong Kong does not finish opening an investment account during account opening process, can he or she continue the account opening process in the future?
What is included in the general expenses of the fund?
Where could I sort out the funds denominated in USD?
How can I amend whether or not I am a licensed person under the Securities and Futures Commission or an employee of a registered institution or provide relevant supplementary documents?
Do I need sufficient USD deposit to subscribe USD fund?
What is the minimum amount for USD fund subscription?
What notification will I receive after a USD funds transaction is completed?
Is the amount of USD fund also included in the holdings for the ZA Quest of Investment Fund Services?