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How to view the purchased policy details through the ZA Bank App?

ZA Bank customers can view their policies via the ‘All’ shortcut after logging in to the home page of ZA Bank App and go to ‘My Policy’ under Insurance section.

Should you have any enquiries on your insurance products, you may contact:

ZA Insure Customer Service Hotline at 3665 3636 or

Generali Life (Hong Kong) Limited Customer Service Hotline at 2531 8968.

If you need further assistance，feel free to online chat with us
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Questions related to “Insurance”
Which kind of insurance products are available at ZA Bank (App)?What is the relation between ZA Bank and ZA Insure? How to apply for an insurance policy of ZA Insure with the Bank’s mobile App? How to pay the initial and monthly premium of ZA Insure insurance policies?What are the payment frequency options for the premium payment?