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Mobile App
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Here are all the “Mobile App” related questions
Downloading ZA Bank App
Notifications from us
Lost phone
Is ZA Bank App safe?
Understanding your total assets
Signing in with more than one devices at the same time
Inputting a wrong login password again and again
Forgot your username
Forgot or change your password
Receiving one time verification SMS from abroad
Updating your personal information
Opting in for/out from promotion channels
Changing language setting
What is multi-factor authentication?
How long is an SMS-OTP valid for?
Our accessible website
Account status abnormal
Online Chat Service entrance
Change address
Closing of registration period for Government Cash Payout Scheme
ZA Bank App 2.0 user guide - frequently used functions
Updating your personal address
What happens if my device has been rooted (jailbroken), or modified?
I use an Android device. When I try to log into the ZA Bank App, a message appears saying, 'Your device is at risk.' Afterwards, my access to the app was suspended. What should I do?
Why will the listed apps put my device at risk if the accessibility permission has been enabled?
Which app stores are regarded as official app stores?
I'm an Android device user. How can I protect myself from malware?
Should I delete these untrusted apps?
I have turned off the accessibility permission for potentially affected apps. Why am I still seeing the alert page 'Your device is at risk'? What should I do?
Why is my app labelled as a potentially affected app when it is available through a website?
Is the new measure only to protect Android device users from potential malware-related fraud incidents?
What is the new safety feature?