How can I submit a claim?
For the policy underwritten by ZA Insure
- Simplified claim process by ZA Insure is designed for your convenience at your difficult times. You may submit your request by contacting ZA Insure customer service hotline at +852 3665 3636 or via ZA Insure website (insure.za.group).
- Process is simple! But in case you have any issues, feel free to ask ZA Insure online customer service representatives for assistance.
- Stay informed of claim status or any pending requirements by email and SMS from ZA Insure
- Receive the claim by cheque or transfer securely in your bank account from ZA Insure
- Should you wish to understand more of the claim process or the policy itself, you can visit ZA Insure’s website (insure.za.group/en/claim-service) or call our customer service hotline at 3665 3636 or email at insure.cs@za.group for more details. ZA Insure will be happy to answer your enquiries.
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