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As a licensed bank and “Your Future Bank for Now”, ZA Bank use technology to conquer the limitations of traditional banks, bringing our users a more convenient banking experience without sacrificing security. And you can also enjoy 24x7 customer service!

What is the ZA Bank Friend Identifier setting?

The ZA Bank Friend Identifier setting allows you to choose whether to be identified as a ZA Bank user on the transfer interface of other ZA Bank users, providing a smoother transfer experience.

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What should I take note of when making a transfer?What is a registered payee?If I want to report a suspicious FPS proxy ID / bank account number / SVF account number, what should I do?If I amend the transfer limit, will it take effect immediately?Is there a fee for applying for a mis-transfer?

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*As the first digital bank to launch in Hong Kong, ZA Bank had the highest number of users and customer deposits among the city’s eight digital banks as of 30 June 2024. Source: Interim reports of 8 digital banks.