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Important Notices

Notice of Amendment to the “Instalment Loan Top-up Terms and Conditions”, effective from 30 Jun 2025

At ZA Bank, we continue to listen to our users’ feedback and improve our banking services. Therefore, we are updating the Instalment Loan Top-up Terms and Conditions (“Revised Terms”). Understand this may sound boring but to better protect your interests, please bear with us and spare several minutes to read this through carefully.

We have outlined the major changes to the Revised Terms in the table below for your information (“Amendments”).

Summary of Amendments to the Terms and Conditions:

Section	Purpose of the changes and what they mean for you	Clause
3. Deposit of Instalment Loan Top-up proceeds	Newly added terms regarding the early settlement arrangements during the 7-Day Cooling off Period for Instalment Loan Top-up: A 7-day cooling-off period is offered to you if you have successfully applied for and drawdown an Instalment Loan Top-up. This means if you early redeem the Instalment Loan Top Up in full through our App within 7 calendar days after the Instalment Loan Top-up drawdown date, we will waive the handling fee, the early redemption fee (including other applicable fees of a similar nature) and the first month’s interest payable by you under the Instalment Loan Top Up. However, you will not be entitled to any of our loan promotion offer if you exercised the 7-day-cooling off period arrangement. If you were granted a waiver of the Early Settlement Fee and/or a waiver of the return of any applicable loan promotional offers in respect of your original Instalment Loan when drawing down the Instalment Loan Top-up, and you subsequently choose to early-settle the Instalment Loan Top-up in full within the 7-Day Cooling-Off period, you will be required to repay the waived early settlement fee of the original Instalment Loan, together with all monetary equivalent of any loan promotional offers that you have enjoyed in connection with the original Instalment Loan, including but not limited to the monetary equivalent of loan discount coupons and loan cash coupons. These amounts will be charged to you upon your early settlement of the Instalment Loan Top-up.	3.2
8. You need to serve notice for early settlement of an Instalment Loan Top-up	Supplemented terms regarding promotional offers return arrangements in the event of Instalment Loan Top-up early settlement. If you choose to early settle your Instalment Loan Top-up, you will also be required to return the monetary equivalent of any loan promotional offers that you have enjoyed in connection with the loan, including but not limited to the monetary equivalent of loan discount coupons and loan cash coupons. These amounts will be charged to you upon your settlement of your Instalment Loan Top-up.	8.2
14. Glossary	Newly added glossary term: “Instalment Loan” means the original instalment loan granted by us to you in accordance with the Instalment Loan Terms and Conditions.	14

You can download a PDF version of the Revised Terms via this link.

You can also find the Revised Terms in the ZA Bank App (tap on your profile picture on homepage, select “About ZA”) or our website under the “Terms and Conditions” section.

Please note that the Amendments shall be binding on you if you do not terminate the above mentioned products or services before 30 Jun 2025. If you decline to accept the Amendments, you have the right to terminate the products or services in accordance with the relevant provisions under the Terms and Conditions before the above mentioned date.

Please feel free to get in touch with us through the ZA Bank App if you need any assistance.

30 April 2025