ZA Bank, Virtual Bank

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Frequently Asked

Time Deposit

Checking the interest rate Minimum time deposit requirement Charge for early withdrawal

Account Opening

How to open an account Closing your account Understand our banking services

ZA Card

Is there an annual fee for ZA Card?ZA Card delivery Checking your ZA Card activation status

Savings

Making a cash deposit via ATM How we calculate your interest payment What is Savings Go?

Transfer

Points to note when making a transfer Adding money to your account Transferring money to the Mainland or abroad

e-Statement & e-Advice

When will I receive my e-Statement?Viewing your e-Statement Why we don't provide paper statements

Instalment Loan

Instalment loan required documents When will the loan be credited to my account upon approval?How soon can I re-apply for a loan after refusal

Mobile App

How to register the Government Cash Payout Scheme Updating your personal information Receiving one time verification SMS from abroad

100% Personal Loan Guarantee Scheme

Why I can't apply for the 100% Personal Loan Guarantee Scheme through ZA Bank now?When to resume the new applications for PLGS?What is 100% Personal Loan Guarantee Scheme (PLGS)?

ZA Insure

What is the relation between ZA Bank and ZA Insure?Which kind of insurance products are available at ZA Bank App?How can I submit a claim?

Salary FastPass

What is Salary FastPass?Who are eligible for Salary FastPass application?What is Revolving ZA Salary Limit?

Card Statement Instalment Program

Which type of credit card does Card Statement Instalment Program ‘ZA Bill Master’ support?Card Statement Instalment Program ‘ZA Bill Master’ required documents Required monthly income for Card Statement Instalment Program application

Tax Season Loan

Can I apply for Tax Season Loan if my loan purpose is not tax payment?Are there any requirements for Tax Season Loan application?How can I enjoy 1.75% APR?

About Us

About ZA Bank

News Centre

Corporate Governance

Regulatory Disclosures

Useful Links

Financial Crime Prevention Information Centre

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+852 3665 3665

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*‘No.1’ is defined by ZA Bank’s leading position in the virtual banking industry in terms of personal deposits and loan amount as of 30 June 2021.
ZA Bank has also gained the support of more than 400,000 users as of 31 July 2021, becoming the largest virtual bank in terms of user base. Source: media reports.