ZA Savings Go, Easy Deposit, 5 seconds recall, facial authentication,Create together, be different together
open account in as fast as 5 minutes, cashback, interest, rate up coupon, green cards, FPS
How may I help you?
Enter keywords to search for frequently asked questions
Individuals
Business
Who we are
Frequently Asked
開戶條件要求
查詢交易退款進度
ZA Bank 推出商業銀行
ZA Card 使用介紹
提供服務 / 收費標準
香港居民開戶資格
ZA Card
Check your refund status
Checking your ZA Card activation status
Is there an annual fee for ZA Card?
View more
Account Opening for Hong Kong Residents
How to close your account
Eligibility for Hong Kong Residents
How to open an account
View more
Account Opening for Visitors in Hong Kong
As a visitor in Hong Kong, what is the eligibility to open a ZA bank account?
Do I need to come to Hong Kong in person for account opening?
What banking services are provided to the account which is opened as Visitor in Hong Kong?
View more
Savings
Making a cash deposit via ATM
How we calculate your interest payment
What is Savings Go?
View more
Time Deposit
Checking the interest rate
Charge for early withdrawal
Minimum time deposit requirement
View more
Transfer
Adding money to your account
Default receiving bank via FPS setting
Daily transfer limit setting
View more
e-Statement & e-Advice
Viewing your e-Statement
When will I receive my e-Statement?
Do I receive a notification for every transaction?
View more
Instalment Loan
Instalment loan required documents
When will the loan be credited to my account upon approval?
Required monthly income for loan applications
View more
Card Statement Instalment Program
Which type of credit card does Card Statement Instalment Program ‘ZA Bill Master’ support?
Card Statement Instalment Program ‘ZA Bill Master’ required documents
When will Card Statement Instalment Program be credited to my credit card account upon approval?
View more
Mobile App
Updating your personal information
Forgot or change your password
Change address
View more
Salary FastPass
What is Salary FastPass?
Do you review my TransUnion's credit report when I apply for Salary FastPass?
What are the required documents for Salary FastPass?
View more
100% Personal Loan Guarantee Top up Scheme
Eligibility for 100% Personal Loan Guarantee Scheme Top-up loan
How long it takes to approve the application?
What is 100% Personal Loan Guarantee Scheme Top-up Loan?
View more
Insurance
Can I cancel the policy after my application?
Which kind of insurance products are available at ZA Bank (App)?
What is the relation between ZA Bank and ZA Insure?
View more
Instalment Loan Top-up
Am I eligible for the Instalment Loan Top-up?
Are any documents required for the Instalment Loan Top-up application?
Do I need to repay my existing Instalment Loan in full after successfully applying for and drawing down the Top-up?
View more
Fund investment
What are the fees for investing retail funds?
How to redeem a fund?
What are the subscription/redemption charges for investing retail funds in ZA platform?
View more