Member-Get-Member ProgrammeCurrency ExchangeZA CardAccount Opening for Hong Kong ResidentsAccount Opening for Visitors in Hong KongSavingsTime DepositTransfere-Statement & e-AdviceInstalment LoanCard Statement Instalment ProgramMobile AppSalary FastPassInsuranceInstalment Loan Top-upDebt ChangerSavings PotZA CreditInvest Account SetupFund ServiceUS Stock TradingCryptocurrencyHK Stock TradingOpen Banking
Here are all the “ZA Card” related questions
Is there an annual fee for ZA Card?Can I use ZA Card to make payment on Taobao?Fees for cash withdrawalMaking a cash deposit with ZA CardOnline payment in different currenciesWhy is there a 1.95% handling fee with my HKD transaction?ZA Card introductionCustomising your card numberHow to dispute a card transaction？Depositing money via ZA Card numberWhy was my payment to Amazon unsuccessful?ZA Card deliveryChecking your ZA Card activation statusGetting your ZA CardCannot use paywave functionAre there any additional costs associated with using Apple Pay?Using your ZA Card at ATMsApply Physical ZA CardThe merchant has informed us that the transaction is on a “pre-authorization" basis without charges. Why would this transaction amount be deducted from my HKD savings account? Checking your ZA Card's expiry date and CVVWhat is ZA VerifyI can't make a purchase with ZA Card at a non-CVV merchantAmount deducted in transaction failure Can I deposit money into my ZA Bank account via an ATM?Spending limitsI suspect my card has been stolenWithdrawal limitActivating my physical cardHow can I know if the merchant or acquirer is registered in a place other than HK?How to enhance your card experience and activate ATM withdrawal service when travel abroad?I can't customise my ZA Card numberWhat “Cash deducted from ZA Coin” meansWhy the tunnel fee payment via ZA Card is failed？Debit amount exceeding the actual spendingCan I keep using Apple Pay if I cancel my ZA Card?Adding ZA Card to Google PayAfter my virtual card has been reissued, should I re-setup Google Pay?Why is my card locked?I have replaced a ZA Card / my ZA Card has expired, how should I dispose of the old card?How to do on any unidentified card transactions?Transaction has been rejectedAdding ZA Card to Apple WalletSwitching to a new deviceMy virtual card has been reissued. Should I set up Apple Pay again?Why you're required to register ZA Fam to link with ZA CoinAdjusting your spending limitStop using ZA Card temporarilyCan I cancel ZA Card only ?I have never made a transaction at Apple.com/bill, yet this suspicious transaction occurred in my Activity log. What should I do next?Check your refund statusAre there any additional costs associated with using Google Pay?What is ZA Coin?How to earn ZA CoinPhone number for linking to ZA CoinCap of ZA Coin RebateReport lost cardReplace damaged Physical ZA CardHow to submit supplementary information？ What does “spending adjustment” refer to in transaction records?I've lost my Apple devicesDevices that support Apple PaySwitching to a new device for Google payDevices that support Google PayCan I keep using Google Pay if I cancel my ZA Card?Redeeming your ZA CoinWill ZA Coin expire?Eligible transactions made with ZA Card to earn ZA CoinChecking your ZA Coin recordUnlinking ZA Coin from your cardLink to ZA Coin for spending rewardsZA Coin triggered by the cancelled transactionChanging ATM language settingsCan I cancel the physical card delivery if it is on the way?Can I cancel the [Consumption Dispute] appeal on my own?How do I know the latest developments in consumer disputes?If a consumer dispute appeal fails, will I be charged a fee?If the consumer dispute appeal fails / cancels the consumer dispute appeal by itself, can I submit the application again on the APP?The merchant has already refunded; why have I still not gotten the refund from ZA Bank?
- Apple is a trademark of Apple Inc., registered in the U.S.and other countries. App Store is a service mark of Apple Inc.
- Google Play™ is a Trademark of Google LLC.
