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As a licensed bank and “Your Future Bank for Now”, ZA Bank use technology to conquer the limitations of traditional banks, bringing our users a more convenient banking experience without sacrificing security. And you can also enjoy 24x7 customer service!

How do I cancel the eDDA mandate linked to another bank account?

You can remove your authorised eDDA service on the ZA Bank App at any time:

  1. Log in to the ZA Bank App and tap your profile picture at the top left of the homepage.
  2. Tap "Linked bank account".
  3. Choose the account you want to unbind.
  4. Tap "…"
  5. Tap "Unbind".


Friendly reminder

If you linked your ZA Bank account from another bank (like HSBC or Standard Chartered) or another company (like the Jockey Club), you need to go to that company's App or website to cancel the setting there.

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