ZA Verify allows you to verify your transactions within ZA Bank App in seconds, giving you a smoother and safer online shopping experience.

When receive notification that the transaction has been rejected. How do I verify my transactions?

1.Check your device whether you have received a related push notification confirming your transaction. Or after log in ZA Bank App, you can check for activity messages in ZA Bank App.

2.Log in to ZA Bank App, tap “Account”, select “ZA Card”, and then tap“ZA Verify”to confirm your related transactions within a specific period.

3.After clicking “ZA Verify”, you will see the following status columns: All, Pending, and Completed. You can find relevant transactions to verify.

4.After tapping the relevant transaction, you can tap Approve or Decline (Note: If you did not initiate this transaction, please select Decline)

5.After you have approved the transaction, please try to pay again (About this deal, ask the merchant to send the deduction instruction again). However, if you decline, the same merchant-initiated transaction will not be processed.