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As a licensed bank and “Your Future Bank for Now”, ZA Bank use technology to conquer the limitations of traditional banks, bringing our users a more convenient banking experience without sacrificing security. And you can also enjoy 24x7 customer service!

What is 3D Secure Transaction Authentication (3DS)?

3DS is a security protocol for online transaction authentication.

When making a transaction on the online page of an online store, the merchant may require the cardholder to verify the online transaction through the “Login to Bank Mobile App” or “One-time SMS Verification Code” for enhanced card security.

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Questions related to "Card Safety" Questions related to

What should I do if I am unable to complete the ZA Verify transaction authentication?What should I do if I suspect my ZA Card has been used fraudulently?How can I check the status of my ZA Card?I can't make a purchase with ZA Card at a non-CVV merchant?

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*As the first digital bank to launch in Hong Kong, ZA Bank had the highest number of users and customer deposits among the city’s eight digital banks as of 30 June 2024. Source: Interim reports of 8 digital banks.