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As a licensed bank and “Your Future Bank for Now”, ZA Bank use technology to conquer the limitations of traditional banks, bringing our users a more convenient banking experience without sacrificing security. And you can also enjoy 24x7 customer service!

I can't make a purchase with ZA Card at a non-CVV merchant?

For security reason, ZA Card doesn't support online non-CVV purchase. For specific non-CVV merchant, you may be required to go through one-time authentication via ZA Bank App before approving the authorisation.

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Questions related to "Card Safety" Questions related to

What should I do if I am unable to complete the ZA Verify transaction authentication?What is 3D Secure Transaction Authentication (3DS)?What should I do if I suspect my ZA Card has been used fraudulently?How can I check the status of my ZA Card?

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*As the first digital bank to launch in Hong Kong, ZA Bank had the highest number of users and customer deposits among the city’s eight digital banks as of 30 June 2024. Source: Interim reports of 8 digital banks.